Meet Our Team

Melissa works with adolescents, adults, and couples, creating a space where you feel genuinely respected, supported, and understood. Her goal is to support you in exploring what matters most and to help you move toward meaningful change.

With adolescents, she supports concerns such as anxiety, relationships, depression, self-esteem, and anger. For adults, she helps navigate grief, relationship difficulties, intimacy, parenting, and major life transitions. In her work with couples, she focuses on communication, conflict, affair recovery, and challenges related to sex, pleasure, and attachment.

Her approach is informed by Emotionally Focused Therapy (EFT), Dialectical Behaviour Therapy (DBT), and the Gottman Method. Before joining the BFF team, she supported youth and teens with emotional regulation and worked as a support worker for adults with disabilities.

She holds a Bachelor of Arts in Psychology with a minor in Neuroscience from Carleton University and is currently completing her Master of Arts in Counselling Psychology at Yorkville University. She has additional training in EFIT Level 1 and Gottman Method Level 1, and is working towards becoming a Certified Sex Informed Professional.

In her spare time, Melissa enjoys reading, discovering new food, and spending time with friends and family. She is happy to chat to see if you would be a good fit.

Tom's therapeutic approach begins with developing a therapeutic relationship and building a trusting and safe environment with clients. He works with clients (children 10 years and older, youth, adults, couples and families) to reflect on and identify their problems, establish SMART treatment goals, and develop new ways of thinking, feeling and behaving using evidence-based therapy modalities.

His client-centered approach is tailored to each individual using an integrative mix of Humanistic, Narrative, Cognitive Behavioural Therapy (CBT), Solution Focused Brief Therapy (SFBT), and Family Systems approaches.

Therapy is a collaborative and relational process, and finding a space where you feel seen, understood, and supported is so important. Katherine works with individuals and families using emotion and solution focused, attachment-based, somatic, and Acceptance and Commitment Therapy (ACT) approaches, helping clients reconnect with their bodies, build self-awareness, and move toward a life aligned with their values.

Katherine brings experiences from working as a teacher, where she supports youth in learning, expression, and growth. This has informed a thoughtful, compassionate, and supportive approach to counselling.

She holds a Bachelor of Arts in Psychology from Carleton University and a Bachelor of Education from the University of Ottawa, and is currently completing her Master of Arts in Counselling Psychology from Yorkville University.

Teanna is a Registered Psychotherapist (Qualifying) practicing under clinical supervision while completing her Master of Arts in Counselling Psychology. She is dedicated to helping clients navigate life's challenges with greater self-awareness, resilience, and connection.

Teanna works with individuals and couples experiencing relationship challenges, anxiety, trauma, self-esteem concerns, grief, life transitions, and the effects of chronic stress. She has a particular interest in supporting those navigating high-conflict relationships, emotional abuse, controlling relationship dynamics, difficult family relationships, separation, and co-parenting challenges. She is passionate about helping clients better understand relationship patterns, strengthen boundaries, improve communication, and build healthier connections with themselves and others.

Many of the struggles people face are rooted not in weakness, but in the ways they have learned to survive difficult experiences. Teanna believes lasting change begins when people feel understood, accepted, and empowered to explore their experiences with honesty and self-compassion. She works collaboratively with clients to deepen self-understanding, build on existing strengths, and create meaningful, lasting change. Teanna balances compassion with honest, thoughtful reflection, helping clients gain insight while feeling supported throughout the process.

Before pursuing counselling, Teanna spent over a decade in policing, supporting individuals and families through crisis, trauma, domestic violence, loss, and other significant life challenges. These experiences shaped her ability to remain calm and grounded in the face of complex and emotionally challenging situations while maintaining a deep respect for each person's unique story.

Teanna welcomes clients from all backgrounds and has particular insight into the unique challenges faced by first responders, helping professionals, and individuals living or working in high-stress environments. She strives to provide a space where clients can move beyond survival mode, strengthen their relationships, and reconnect with the parts of themselves that may have been overshadowed by trauma, stress, or difficult life experiences.

Phil works with adolescents and adults experiencing anxiety, depression, OCD and intrusive thoughts, trauma/PTSD, school and academic stress, relationship challenges, communication difficulties, and life transitions. He is passionate about creating a supportive, non-judgmental space where clients feel understood and empowered to make meaningful changes.

Using a trauma-informed and client-centred approach, Phil integrates Cognitive Behavioural Therapy (CBT), Acceptance and Commitment Therapy (ACT), Dialectical Behaviour Therapy (DBT), Cognitive Processing Therapy (CPT), Narrative Therapy, and Solution-Focused Therapy to meet each client's unique needs. He collaborates with clients to build practical skills, increase self-awareness, and foster lasting growth and resilience.

His academic background includes an Honours Bachelor of Arts in Psychology from the University of Ottawa and a Master of Science in Psychotherapy from McMaster University. When he is not in the therapy room, Phil enjoys being in nature, and playing sports and board games.